OUR SERVICE
It's our pleasure to implement your IDEA perfectly. Our professional team will provide you with intimate help and meticulous service to help your IDEA comes true.
24-hour customer service - We have headquarters in US, Canada. Also, China office is in Suzhou. The 12-hour time difference between those three places is complementary. We can guarantee 24 hours service for you. You can send emails or call no matter in the morning, noon, evening, late at night. Our customer service phone is always stand by.
Customized Service - We provide one-by-one professional services to customize a variety of gifts according to your requirement. We also offer a wide variety of promotional gifts depending on the type of company, different promotional themes, and the promotion season.
Site tour - We have a 200 square meter on-site exhibition hall, displaying many of current novelty promotional gifts, as well as thousands of samples from existing orders.
Quote - Our price is door to door, including all fees and tax. The price we offer is your net cost. No additional cost always. It is convenient and simple for both of us.
Supervision - All procedures are monitored by our inspection team to ensure the quality and keep promised of in hands date. Below is the procedure including: sample making, mass production schedule, quality control, final packaging and labeling and shipping with handling.
Logistics - We have long term cooperation with FEDEX, UPS and DHL, and cooperate closely with 4 freight forwarders for now. Local teams fully monitor the shipping process to ensure your goods arrive without any delay.
Rush Service - We can provide a variety of RUSH SERVICE, expedited service. It meets your special requirement all the time.